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Customer Resources

Getting your questions answered is simple!

Customer Portal

Version 11

To download software for Version 11 and later, visit the SolarWinds Customer Portal.

All Versions Prior to 11

Visit the DameWare Customer Portal to upgrade your license.


Customer Service and Technical Support

Contact customer service for questions about your account, portal, this site, and more.

Contact technical support for email support on your DameWare products.

NOTE: DameWare has adopted the following policy for all DameWare Development software including but not limited to DameWare Remote Support, DameWare NT Utilities and DameWare Mini Remote Control:

  • Technical Support will be provided for the current (latest) version of DameWare software.
  • Technical Support will be provided for the version of DameWare software immediately preceding the current version.

DameWare Online Support

Community ForumCommunity Forum
Official forum of DameWare. A place for exchange of ideas and information with other DameWare users.
Search SupportSearch Support
Search DameWare database of technical support articles & frequently asked questions.
Browse our online Knowledgebase which is filled with technical articles about DameWare products.
Frequently Asked QuestionsFrequently Asked Questions
Find answers to commonly asked questions about our software products. Categories include: Sales, Software, Registration & Technical related questions.
With the growing popularity of PC networking & broadband internet access, computer security becomes increasingly important. Although DameWare has an outstanding track record in regard to security, our Security Support section is dedicated to providing information about potential security related issues in regard to DameWare products.