End of Life (EOL) Policy Statement:
DameWare Development, LLC is committed to providing high quality, high-tech, cost effective, and supportable remote administration software solutions to our customers.
Advancements in technology, increasing knowledge and use of remote administration applications, as well as competitive pressures compel software development companies
to produce new products and solutions to address the needs of current and potential users. As new products and solutions are developed, it is necessary to EOL older
software products and the updates to those products.
To this end, DameWare Development, LLC has adopted the following policy for all DameWare Development software including but not limited to the DameWare NT Utilities,
DameWare Mini Remote Control, and DameWare Exporter:
- Technical Support will be provided for the current (latest) version of DameWare Development software.
- Technical Support will be provided for the version of DameWare Development software immediately preceding the current version.
*Please also note: Established customers who have standardized on an older version of DameWare Development software no longer supported according to the aforementioned policy
will retain the ability to purchase increased license counts for the older version with the knowledge and understanding that Technical Support will not be provided.
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