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Screenshot of DameWare remote control software

DameWare Mini Remote Control

Easy-to-Use Remote Control Software

(for Windows®, Linux® & Mac OS® X Systems)

Starts at $259.00See Full PriceList

DameWare Mini Remote Control (MRC) is one of the best values in remote control software available today. MRC is licensed by the number of help desk technicians your organization has and not by agent or end-point. It has been used for more than 10 years by thousands of IT admins to seamlessly connect to remote servers, desktops, and notebooks. DameWare MRC provides remote control for Mac OS® X, Windows® and Linux® systems and includes a host of great features to help you troubleshoot remote computers with ease.


Remote Control for Mixed-OS Environments

Easy-to-Use Remote Control

Take complete command of remote computers, whether in the same building, across town, or across the world. DameWare MRC makes remote desktop sharing incredibly fast and provides the tools needed to solve your remote users' issues quickly and easily.

Click here to see why RDP isn’t enough for robust support.

    Remotely control Windows, Mac OS X and Linux computers
    Connect via MRC, RDP® or VNC from one console
    Share end-users’ screens for easy remote troubleshooting
    Transfer files during remote control sessions

Access Computers with Intel® AMT using KVM

Connect to computers via remote Keyboard, Video, and Mouse (KVM) with built-in support for Intel Active Management Technology (AMT). With this feature, you can remotely control a computer regardless of the state of its operating system.

    Reboot crashed computers and wake sleeping computers
    Remotely edit BIOS settings
    Mount ISOs on remote computers
    Install or reinstall operating systems remotely

Chat with End-Users & Capture Remote Screenshots

With the chat feature in DameWare MRC, you can chat online with your remote user as you troubleshoot or configure the remote computer. Familiar chat windows on both the remote user’s screen and yours make it easy to troubleshoot issues as you view their desktop.

    Train end-users while troubleshooting
    Pinpoint problems with help from end-users
    Keep end-users up-to-date during troubleshooting sessions
    Capture remote screenshots with one click

Manage Remote Access Privileges

DameWare MRC allows you the flexibility to set permissions for access to remote computers based on roles within your organization.

    Define privilege rules for access to remote computers for different user types
    Require non-admins to receive end-user permission for remote connections
    Allow admins to connect without permission
    Manage access privileges via Group Policy

Automatically Deploy Remote Control Agents

The DameWare MSI Builder included with every purchase of MRC, allows you to create an MSI package for the installation of the MRC Client Agent Service, including any custom settings.

    Create custom agents for your network
    Define policies and customize agents for different groups or users
    Deploy agents via Group Policy or 3rd-party software distribution package

Support Smart Card Authentication

Highly secure environments, like those within the United States Federal Government, often require Smart Card authentication.

    Remotely connect to computers using SmartCards
    Support remote users while maintaining the highest level of security

DameWare Remote Support

MRC is included in the more comprehensive systems administration tool, DameWare Remote Support (DRS). In addition to MRC, the DRS software package includes DameWare Mobile, Windows administration, Active Directory® management, and configuration exporting tools in one easy-to-use software console.

Compare the features of DameWare Remote Support and Mini Remote Control
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