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Updates & New Features for DameWare Remote Control Software

Ver 12.0

  • Switch deployment modes with one click: Ability to easily change running mode between DameWare® Mini Remote Control standalone mode and centralized mode.
  • Ability to search endpoints from host lists in DameWare Mini Remote Control console.
  • Platform installation support and remote connectivity support for Windows® 10.

Ver 11.2

  • Active Directory® Synchronization: When deployed in centralized mode, Mini Remote Control users can be imported from and synchronized with users specified in Active Directory
    • Enable single sign on for DameWare users with Active Directory credentials
    • Synchronize DameWare users with users from Active Directory

Ver 11.1

  • Integration with Web Help Desk®: DameWare Mini Remote Control now offers native integration with Web Help Desk software allowing you to:
    • Directly launch remote session from IT tickets or from the IT asset inventory in the help desk
    • Save remote session metadata, chat history and screenshots back to the IT tickets in Web Help Desk

Ver 11.0

  • The DameWare Central Server: DameWare Mini Remote Control can now be deployed in centralized mode. With Mini Remote Control in centralized mode, you can:
    • Centrally manage DameWare users and permissions
    • Manage all of your DameWare Remote Support and Mini Remote Control licenses and activations from one location
    • Create and share a global host list for fast and efficient remote support sessions

Ver 10.0

  • Mount ISO-R from Intel® vPro™ with AMT & Kernel-based Virtual Machine (KVM): Mount bootable and non-bootable ISO-R images to remote computers via Intel AMT with KVM.
  • 3rd-Generation SolarWinds Licensing: Support for license activation through authentication proxy servers. Maintain existing license keys for v9-v10 of DameWare Mini Remote Control (MRC) when upgrading or renewing maintenance.

Ver 9.0

  • Windows 8 Support: Ability to install MRC on computers running the latest Windows desktop operating system. MRC also connects to remote hosts running Windows 8.
  • Linux® & Mac® Support: Connect to Linux and Mac clients using a new VNC viewer option in the Remote Connect dialog.
  • Intel® vPro™ Support: Supports Intel vPro hardware enabled with Active Management Technology (AMT). Connect to remote vPro systems even while they are booting up.
  • Support for Silent Installs: Includes command-line arguments to support installing and licensing the products silently.

For additional information, see the DameWare Remote Support and DameWare Mini Remote Control release notes.


DameWare Remote Support

MRC is included in the more comprehensive systems administration tool, DameWare Remote Support (DRS). In addition to MRC, the DRS software package includes DameWare Mobile, Windows administration, Active Directory® management, and configuration exporting tools in one easy-to-use software console.

Compare the features of DameWare Remote Support and Mini Remote Control