DameWare Remote Support
Remote control and systems management tools in one easy-to-use package
Starts at $365
Fully functional for 14 days
Get your license today
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Remotely control desktops,
laptops and serversRemote support software for Windows®, Mac OS® X and Linux® computers. Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions.
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Securely access computers
outside the firewallProvide remote support to users anywhere, with the DameWare Central Server & Internet Proxy.
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Centrally manage users, licenses
and host listsManage users and permissions with Active Directory® synchronization, create and share global host lists, and control and activate licenses.
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Support end-users from your
iOS® and Android™ deviceWith the included mobile app, you can provide support from an Android smartphone or tablet, or iOS device such as an iPhone or iPad.
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Perform Windows administration tasks remotely
Troubleshoot remotely without initiating full remote control sessions. Restart services & processes, edit registries, view & clear event logs, and more.
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Manage multiple Active Directory domains
Unlock user accounts, reset passwords, organizational units and groups, and edit group policies from one interface.
More features
Support computers remotely via Intel® vPro™ with AMT
Troubleshoot computers with built-in Intel vPro AMT features using DameWare Remote Support software.
Smart Card login & Smart Card authentication
Benefit from two-factor authentication for remote connections in secure networks without using a smart card reader or other middleware.
Export AD Objects & Windows configurations
Export AD Objects and WMI information in bulk to CSV or XML formats. Manage config settings and view system properties across your network.
Direct integration with SolarWinds Web Help Desk
Initiate remote access sessions directly from tickets, save session details, and create an audit trail.
What our customers are saying
“We use DameWare to support 3200 users. There are several problems that can only be repaired by logging directly to the users’ PC. DameWare is well worth the price to fix problems in multiple locations.”
“We have about 9000 PCs, laptops, and servers on our domain; and we use DameWare to remote into all of them. We tried a few different applications, but did not find any better than DameWare.”
“Have been using DameWare for years, and it is the best remote control solution I have ever used. It is secure, has a small footprint, and is not expensive. We use DameWare to provide remote desktop support to over 1,500 systems.”
Pricing and licensing
| Number of technicians | End-user remote machines | Price per technician license* | Total price of licenses |
|---|---|---|---|
| 1 | Unlimited | $365 | $365 |
| 2 to 3 | Unlimited | $357 | $714 - $1,071 |
| 4 to 5 | Unlimited | $347 | $1,388 - $1,735 |
| 6 to 9 | Unlimited | $331 | $1,986 - $2,979 |
| 10 to 14 | Unlimited | $315 | $3,150 - $4,410 |
| 15 or more | Unlimited | $284 | $4,260 and up |
Tech specs
Hard Drive
150MB
Memory
20MB
CPU
1GHz
Operating System
DameWare Remote Support can be installed on:
- Windows® XP SP2, Vista, 7, 8, 8.1, 10
- Windows Server® 2003 R2, 2008, 2008 R2, 2012, 2012 R2
DameWare Mini Remote Control can be used to initiate remote sessions with:
- Windows Vista, 7, 8, 8.1, 10
- Windows Server 2008, 2008 R2, 2012, 2012 R2
- Debian® 5.0 and later (VNC enabled)
- CentOS™ 5 and 6 (VNC enabled)
- Ubuntu™ 10.04.1 LTS to 10.04.3 LTS, 11.10, and 12.04 LTS (VNC enabled)
- Red Hat® Enterprise Linux® 5 and later (VNC enabled)
- Fedora® 15 and 16 (VNC enabled)
- Mac OS® X (VNC enabled)
Deployment modes
Standalone deployment
Get up and running quickly and easily with our simple standalone deployment.
With standalone deployment, management of users and licenses is on the individual technician's systems where remote support software is installed and not on a centralized administration server.
Standalone deployment is best for organizations that:
- Have few end-users and computers to support
- Rarely access computers outside of the firewall
- Maintain small or decentralized IT departments
Centralized deployment
Deploying in Centralized mode requires the installation and configuration of the DameWare Central Server and gives organizations access to additional features.
IT departments should decide whether or not these features are needed before deploying in Centralized mode.
Designed for organizations:
- With large IT departments and large amounts of systems to support
- With centralized IT departments that support multiple locations
- That frequently access computers outside of the firewall
- That need secure remote access to Windows computers from iOS and Android mobile devices
- Have multiple licenses of DameWare products they wish to manage from a single point
DameWare Remote Support
Fully functional for 14 days
Request a quote within seconds
Get your license today
