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Dameware Mini Remote Control
Multi-platform desktop sharing and remote control
Sometimes getting to the root of an IT issue involves going right to the source.
Remote access to sleeping and powered-off computers
Don’t let non-responsive machines keep you from resolving IT issues.
Multi-factor authentication
When data security or compliance is on the line, your remote support tool shouldn’t present any vulnerabilities.
Flexible user access control
Security threats come in all shapes and sizes, externally and within your own ranks.
Customize and automatically deploy remote control agents
The faster you can connect to an end-user’s machine, the faster you can resolve his issue.
Remote session tools and utilities
Your business doesn’t operate in a vacuum. Neither should you.
Dameware Mini Remote Control is an industry favorite. Hands down.
"Dameware works all the time, it allows after-hours support [to be handled] remotely, and it’s far easier to use than previous software."
"Dameware also allows us to take care of an issue here on campus with much less disruption to what we may be working on at any given time because we don’t have to get up and walk over to someone’s desk in the next building."
"With Dameware, we are able to remotely access user computers and troubleshoot technical issues with our domain accounts, while the user is logged in. This gives us a better picture of the issues that the user is seeing."
"I am the primary IT support at a small rural critical access hospital which includes five satellite clinics within 45-mile radius. Dameware enables me to troubleshoot and resolve issues that previously would require a 15 to 30-minute drive in some instances."
"As we continue to get more and more remote sites, Dameware makes our job much easier. We can connect to user PCs without any hassle. If the machine is new, the files are pushed, and boom, you’re in in a matter of moments. Just a great tool and would recommend it to IT departments of all sizes."
"Dameware is an overall better tool than any other we’ve used. We are able to support end-users faster, and do so seamlessly."
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Dameware Remote Support provides so much more for faster problem resolution.
Dameware Remote Support (DRS) gives you the same abilities as Dameware Mini Remote Control (MRC) plus the added utilities.
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No, but it could provide a major benefit to Dameware admins.
The Dameware Central Server is an optional centralized server component deployed with Dameware Remote Support designed for organizations with large IT departments or those that frequently need secure access to computers located outside of the firewall.
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Yes, but not to worry...
Although MRC requires the use of an agent, this does not require additional cost.
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Dameware MRC is licensed per user.
MRC is licensed per user, not per computer, and there are no additional fees for client agents installed by the program.
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Perpetual licensing and 24x7 support for the first year.
Each SolarWinds product comes with one-year free maintenance, meaning you have the ability to upgrade to the latest license version of the product and utilize our expert support 24/7/365.
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Just a maintenance renewal.
Dameware Mini Remote Control requires an annual renewal fee for 12 months of 24/7 support and the ability to upgrade to the latest versions of the product released during your active maintenance period.