IT support technicians often need to provide support even when they’re out of the office or during an on-call rotation. SolarWinds Dameware products include mobile remote desktop access
functionality for on-the-go IT support.
Through a console application in DRE, you can establish remote sessions from your mobile and tablet interface. For Dameware Remote Support (DRS)
, Dameware Mobile lets you remotely control Windows computers from your Android device, iPhone, or iPad via the Dameware proprietary protocol.
Compare the remote support features
of DRE cloud-based remote support and DRS on-premises remote support tool side-by-side to learn which tool best fits your needs.