Dameware Remote Support (DRS) offers flexible deployment options for IT departments. Depending on your organization’s needs, the location of your end-users (inside/outside the firewall), and administrative options, you can choose to deploy DRS in one of the following modes: .
Deploying in Standalone mode is the fastest and easiest way to get DRS up and running in your environment. Over 60,000 organizations have installed Dameware products in Standalone mode and this continues to be the preferred method for many IT departments. In this deployment mode, management of DRS users and licenses is on individual technician systems (where DRS is installed) and not on a centralized administration server.
Standalone deployment of Dameware Remote Support is best suited for organizations that:
Deploying DRS in Centralized mode, which requires the installation and configuration of the Dameware Central Server, gives organizations access to additional features. IT departments should decide whether or not these features are needed before deploying DRS in Centralized mode. These features include:
Centralized deployment of Dameware Remote Support is best suited for organizations that:
|Dameware Remote Support Feature||Standalone Mode||Centralized Mode|
|Desktop Remote Control for Windows, Mac OS X, and Linux||✔||✔|
|Remote Windows Administration Tools||✔||✔|
|Active Directory Management Tools||✔||✔|
|Support for Intel® vPro™ AMT||✔||✔|
|The Dameware Exporter for AD Objects & Windows Configs||✔||✔|
|The Dameware Internet Proxy||✔|
|The Dameware Central Server||✔|
|The Dameware Mobile Gateway||✔|