DameWare Mini Remote Control

Remote control software for help desks of any size

Starts at $259

DOWNLOAD FREE TRIAL

Fully functional for 14 days

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  • Remotely control Windows®, Mac OS® X, and Linux® computers

    Remote control software for Windows, Mac OS X and Linux computers. Share screens, chat, transfer files and initiate MRC, RDP or VNC sessions.

  • Connect to out-of-band computers with Intel® AMT using KVM

    Remotely connect to systems that are powered-off or in a crashed state.

  • Chat with end-users during remote support sessions

    Chat with end-users to pinpoint and resolve issues, transfer files, and capture screenshots.

  • Manage remote access privileges

    Create flexibile access permissions to remote computers based on roles in your organization.

  • Customize and automatically deploy remote control agents

    Easily create and deploy custom MSI packages for the installation of the MRC Client Agent Service.

  • Securely connect with remote Smart Card authentication

    Enforce two-factor authentication in security sensitive environments and government agencies.

Helpful resources

Pricing and licensing

DameWare Mini Remote Control software is licensed per IT technician, not per computer, with no additional fees for client agents. The number of licenses must correspond with the number of people that use the software. For example, if there are 10 technicians running the software and connecting to 10,000 remote machines, a 10-user license is required.
Number of technicians End-user remote machines Price per technician license* Total price of licenses
1 Unlimited $259 $259
2 to 3 Unlimited $250 $500 - $750
4 to 5 Unlimited $240 $960 - $1,200
6 to 9 Unlimited $225 $1,350 - $2,025
10 to 14 Unlimited $210 $2,100 - $2,940
15 or more Unlimited $180 $2,700 and up
* Each technician license may be installed on up to 3 computers when deployed in standalone mode.
Let us help you calculate pricing for your organization. Get in touch at 855-270-1449 or request a quote online.

Tech specs

CPU

1GHz CPU

Hard Drive

150MB

Memory

20MB RAM

Operating System

DameWare Remote Support can be installed on:

  • Windows® Vista, 7, 8, 8.1, 10
  • Windows Server® 2008, 2008 R2, 2012, 2012R2


DameWare Mini Remote Control can be used to initiate remote sessions with:

  • Windows Vista, 7, 8, 8.1, 10
  • Windows Server 2008, 2008 R2, 2012, 2012 R2
  • Debian® 5.0 and later (VNC enabled)
  • CentOS 5 and 6 (VNC enabled)
  • Ubuntu 10.04.1 LTS to 10.04.3 LTS, 11.10, and 12.04 LTS (VNC enabled)
  • Red Hat® Enterprise Linux® 5 and later (VNC enabled)
  • Fedora® 15 and 16 (VNC enabled)
  • Mac OS® X (VNC enabled)

Deployment modes

Standalone deployment

Get up and running quickly and easily with our simple standalone deployment.

With standalone deployment, management of users and licenses is on the individual technician's systems where Mini Remote Control is installed and not on a centralized administration server.

Standalone deployment is best for organizations that:

  • Have few end-users and computers to support
  • Rarely access computers outside of the firewall
  • Maintain small or decentralized IT departments

Centralized deployment

Deploying in Centralized mode requires the installation and configuration of the DameWare Central Server and gives organizations access to additional features.

IT departments should decide whether or not these features are needed before deploying in Centralized mode.

Designed for organizations:

  • With large IT departments and large amounts of systems to support
  • That frequently access computers outside of the firewall
  • That need secure remote access to Windows computers from iOS and Android mobile devices
  • Have multiple licenses of DameWare products they wish to manage from a single point

DameWare Mini Remote Control

DOWNLOAD FREE TRIAL

Fully functional for 14 days

REQUEST A QUOTE

Get a quote within seconds

Let's talk it over

Call us at 866.530.8100

Email us at Sales@SolarWinds.com

 
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