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DameWare Remote Support: Mobile Remote Control

DameWare Remote Support now includes DameWare Mobile, a mobile application that brings DameWare’s award-winning remote control features to your Android® and iOS® devices.

  • Access Windows® computers from Android or iOS devices
  • Support desktops, laptops & servers from anywhere
  • Share end-users’ screens during support sessions

BUY NOW FREE TRIAL Fully functional for 14 days

Launch MRC

Launch a remote control session from the DRS console.

Launch a remote control session from the DRS console.

One-click Screenshots

Take screenshots of remote computers with one click.

Take screenshots of remote computers with one click.

View Event Logs

View Event Logs of Remote Computers from the DRS Console.

View Event Logs of Remote Computers from the DRS Console.

Active Directory Management

Add or delete users, groups, and OUs from the DRS console.

Add or delete users, groups, and OUs from the DRS console.

Support Smart Card Authentication

Highly secure environments, like the United States Federal Government, often require Smart Card authentication. DameWare MRC enables you to remotely connect to a computer and login using Smart Cards. Now you can remotely support users while maintaining the highest level of security.

Support Smart Card Authentication

Remote Control Mac OS X

Remotely control computers running Mac OS X.

Remotely control computers running Mac OS X.

Remote Control VNC

Connect to Mac OS X and Linux computers from the console with VNC.

Connect to Mac OS X and Linux computers from the console with VNC.

Disk Management

Manage disks on remote computers from the DRS console.

Manage disks on remote computers from the DRS console.

Manage Processes Remotely

Manage Processes of Remote Computers from the DRS Console.

Manage Processes of Remote Computers from the DRS Console.

Installed Software

View the software installed on remote computers with DRS.

View the software installed on remote computers with DRS.

Manage Services Remotely

Start, stop, or restart services on remote computers with DRS.

Start, stop, or restart services on remote computers with DRS.

DameWare Mobile

Operate a Windows computer from an iPad or iPhone.

Operate a Windows computer from an iPad or iPhone.

Intel vPro with AMT

Connects to a remote Intel AMT KVM host using the Remote Frame Buffer (RFB) protocol. Use this option to connect remote systems running on Intel vPro Hardware

Connects to a remote Intel AMT KVM  host using the Remote Frame Buffer (RFB) protocol.

Remote Control MRC

Connect to computers with the Mini Remote Control Viewer.

Connect to computers the Mini Remote Control Viewer.


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Mobile Remote Desktop for Windows from Android and iOS Devices

DameWare Mobile lets you remotely control Windows computers from your Android device, iPhone or iPad via DameWare’s proprietary protocol. The remote control tool included in DameWare Mobile is the same desktop remote control mechanism used in the desktop versions of DameWare Remote Support and Mini Remote Control. This protocol provides a better support platform than simple RDP connections because it allows IT pros and end-users to share the desktop screen during remote support sessions.

Intuitive Mouse, Keyboard & Hotkey Controls for Mobile

Managing remote systems with DameWare’s mobile remote desktop software is made easy with its easy-to-use interface. DameWare Mobile’s virtual mouse allows users to double click on objects, files, and folders on the end-user’s system. The virtual mouse can also be used to right-click or drag-and-drop items. A keyboard complete with start, esc, and ctrl buttons can be accessed easily with one tap to the user interface. DameWare Mobile also includes hotkeys for opening a command prompt, Ctrl-Alt-Del, and zooming in or out to get a better view of the end-user’s desktop.

Convenient Access to Frequently Used Computers & Credentials

DameWare Mobile lets you add laptops, desktops, or servers to a Favorites list for quick and easy access to frequently used computers. Recently accessed computers can also be reached from a list of recent connections. DameWare Mobile allows you to save connection details including log-in credentials for each computer you access, making it easy to reconnect to computers you have accessed in the past.

Secure Remote Desktop from Android, iPhone or iPad

DameWare Remote Support v10 includes the DameWare Mobile Gateway service, which allows remote connections to Windows computers on your network from Android and iOS devices. The DameWare Mobile Gateway service can be configured on a server that is placed in a DMZ, internet-facing, or accessible through a VPN connection. Remote sessions initiated from mobile devices are controlled by the Mobile Gateway service, ensuring secure connections through a server that you control.

More DameWare Remote Support Features

 

 

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