Download Dameware Remote Support Software
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Comprehensive Remote Support Software that allows System Administrators to perform many of their daily tasks from one software console. DRS includes:
- Mini Remote Control: Remotely control Windows, Mac OS X and Linux computers
- Active Directory Tools: Manage AD objects from multiple Active Directory sites
- Windows Administration: View event logs, stop processes & services, and monitor performance of remote Windows computers
- Dameware Exporter: Export Windows configs and AD objects to CSV format
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Award-winning Dameware Mini Remote Control for mixed-OS environments. Mini Remote Control packs many great features into one easy-to-use package: MRC includes:
- Remote Control: Remotely control Windows, Mac OS X and Linux computers
- Support for Intel vPro: Access computers in crashed states or in sleep & hibernation modes
- In-Session Chat: Communicate with end-users during troubleshooting sessions via chat client
- Customizable Agents: Customize and deploy Dameware agents with special access rights
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Centralized Patch Management Software for Microsoft environments. Manage and deploy Microsoft and 3rd party updates to Windows servers and workstations. DPM includes:
- Centralized Update Management: Deploy Microsoft and 3rd party patches
- Pre-Built & Tested Patch Availability: Download & deploy patches from vendors as soon as they are released to the public
- Intuitive Web Interface: Control patch deployment and identify trends from the easy-to-use dashboard interface
- Patch Compliance Reporting: Receive up-to-the-minute reporting on patch deployment across your Windows environment
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Affordable, web-based Help Desk Management Software. Manage service requests and IT assets from an intuitive web interface. WHD includes:
- Service Request Management: Manage service requests through the entire lifecycle with email and alert-to-tickets, two-way communication, and auto-routing
- Asset Discover & Management: Automatically discover all of the IT assets on your network and manage warranties and SLAs right from the WHD console
- Knowledge Base & FAQ: Deploy FAQs for end-users and help desk technicians for quick resolution of frequently reported issues
- Performance Reporting: Monitor the performance of your help desk with the WHD dashboard and ensure end-user satisfaction with automatic customer survey delivery
- Parent-Child Ticketing: Utilize parent-child ticketing relationships to expedite trouble shooting
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Centralized management and enhanced features for Dameware Remote Support users. Dameware Central Server includes:
- Centralized User Management: Synchronize Dameware users with Active Directory and enable single sign on
- Single Point License Management: Control and activate all Dameware licenses from one central location
- Internet Proxy & Internet Sessions: Securely support end-users located outside of your firewall
- Dameware Mobile: Access Windows computers on your network from iOS® and Android® devices
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2-in-1 Solution for Help Desk Management & Remote IT Troubleshooting
- Simplify help desk management from service request creation to resolution
- Centralize & automate ticketing management and IT asset management
- Accelerate IT support & troubleshooting with easy remote desktop access to Windows®, Linux®, and Mac OS® X computers
- Remotely manage Windows servers, workstations, & Active Directory domains
- Monitor help desk performance & SLA fulfilment to improve customer satisfaction
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A Powerful, Flexible Syslog Server That's Easy to Use
- Centrally manage syslog messages and SNMP traps
- Receive real-time alerts based on syslog messages
- Store and archive logs for regulatory compliance
- Automatically respond to syslog messages
- Schedule the generation of syslog reports via email
- View syslog data anywhere with secure web access
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Below the Kiwi Syslog Server listing, add a section for Kiwi CatTools with the following content:
- Schedule automated backups
- Perform bulk configuration changes
- Increase security
- Rollback network configuration
- Compare and analyze config changes
- Generate automated email reports
Free Client Agents (Optional)
Use these optional MSIs to “preinstall” or upgrade the Dameware client agent on all your computers. (Otherwise Dameware agents will be installed/upgraded upon connect.)
Free Dameware Proxies (Optional)
Install this optional proxy to connect Dameware through a firewall without setting up a rule for each individual target machine.
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