Dameware® Remote Support (DRS) is an easy-to-use remote administration tool that enables sysadmins and support technicians to provide IT support to remote systems—without initiating a full remote control session. You can perform remote administration tasks on Windows servers and workstations. With DRS, you have one management console with built-in remote administration tools for numerous administration tasks.
The Dameware Remote Support software simplifies Windows administration by allowing you to perform administration and support tasks from a single remote console. Whether it’s a remote server on your network, or end-users needing remote assistance in any part of the world (inside or outside the network firewall), use the built-in system tools in Dameware Remote Support to provide immediate assistance.
Dameware Remote Support is a remote administration tool that enables you to remotely manage multiple Active Directory (AD) domains, groups, and users. You can remotely unlock user accounts, reset passwords, and edit group policies—all from a single management console.
Remote Active Directory Tasks
Technicians can add, delete, and update AD objects including organizational units (OUs), users, and groups. Gain easy access to manage extended attributes such as photo, employee ID, and company logo.
You can also run Exchange tasks from the interface. To enable AD management, the Dameware agent for AD is automatically deployed to the AD controller. Benefit from complete control of your AD environment from a single remote administration console.