Simplify day-to-day remote computer access

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Fully Functional for 14 Days

A single, easy-to-use tool to remote access PCs inside and outside your corporate network

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Multiple operating system support

Multiple operating system support

Dameware® Remote Support offers a built-in remote control and desktop sharing tool that remotely connects to Windows, Mac OS X, and Linux computers. It provides time-saving tools that include in-session chat, file transfer, print, and screenshot capture for easy remote troubleshooting.

In addition to the native remote control protocol, you can also initiate remote sessions using RDP and VNC protocols. You can leverage built-in Intel vPro with AMT, Wake-on-LAN, and KVM support to gain access to computers that are powered off, sleeping, hibernating, or even crashed.

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Faster desktop connectivity and remote troubleshooting

Faster desktop connectivity and remote troubleshooting

Dameware Remote Support lets you troubleshoot computers remotely without having to initiate remote control sessions. You can resolve issues faster and provide quicker end-user support using built-in system tools and remote administration tool capabilities.

  • Start, stop, and restart Windows services
  • Reboot Windows computers
  • View and stop Windows processes
  • View and clear Windows event logs
  • Run custom scripts
  • Edit and modify registries
  • Copy and delete files
  • Manage disks, shares, peripherals, and more
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Over-the-internet remote support and administration

Over-the-internet remote support and administration

Deployed in centralized mode, Dameware Remote Support allows you to remotely connect to computers outside the corporate firewall with the help of an internet proxy server. Designed to establish a secure over-the-internet remote session to end-users traveling or working outside the network, you can easily send a remote connection link, which, when opened and accepted, will start the remote session. No VPN is required to connect to computers outside the firewall. You can also initiate attended and unattended remote sessions over the internet in just a few clicks.

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One-click remote computer access from help desk tickets

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One-click remote computer access from help desk tickets

Dameware Remote Support integrates with SolarWinds Web Help Desk for enhanced and accelerated IT support and service request fulfillment. Leveraging this integration, you can initiate a single-click remote desktop session with computers from help desk tickets and IT asset inventory. This integration also allows you to easily export asset information from Dameware Remote Support and import it to Web Help Desk. Using this powerful remote support and help desk combo helps you improve the efficiency of your overall IT service resolution process.

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Dameware Remote Support is an industry favorite. Hands down.

“We use Dameware to support 3,200 users. Dameware is well worth the price to fix problems in multiple locations. "

Warren Bankson
Chief Security Officer
Arkansas Department of Corrections

Simple and affordable remote desktop administration tool

  • Sometimes, getting to the root of an IT issue involves going right to the source.

  • IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?

  • IT admins have enough on their plates without having to make house calls for IT troubleshooting.

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Let’s talk it over.
Contact our team. Anytime.
855-270-1449
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