Easily establish remote connections to Windows workstations and servers for maintenance and troubleshooting.
Meet high levels of security for encryption, hashing, and key exchange.
Improve interactions between end-users and technicians to speed time to resolution and enhance support.
Support a broader range of servers and end-user workstations, and do so with ease.
Dameware MRC comes with a range of security and encryption capabilities, including multiple authentication methods primarily designed to use an operating system's built-in security. The remote control software also offers additional options of encrypting all communications between the remote and local machines, taking advantage of today's standards for encryption, hashing, and key exchange.
I am the primary IT support at a small, rural, critical access hospital, which includes five satellite clinics within a 45-mile radius. Dameware enables me to troubleshoot and resolve issues that previously would require a 15-30 minute drive in some instances.
Dameware Mini Remote Control
Sometimes getting to the root of an IT issue involves going right to the source.
Don’t let non-responsive machines keep you from resolving IT issues.
When data security or compliance is on the line, your remote support tool shouldn’t present any vulnerabilities.