Remotely control Windows machines and servers safely and effortlessly


Fully Functional for 14 Days

Remotely control Windows machines

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  • Easy deployment and use

    Easily establish remote connections to Windows workstations and servers for maintenance and troubleshooting.

  • Security and encryption capabilities

    Meet high levels of security for encryption, hashing, and key exchange.

  • End-user support

    Improve interactions between end-users and technicians to speed time to resolution and enhance support.

  • Flexibility of use

    Support a broader range of servers and end-user workstations, and do so with ease.

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Easy deployment and use

Easy deployment and use

  • Start a session instantly with no machine reboots using the Dameware Mini Remote Control (MRC) Client Agent Service “on the fly”
  • Configure and install the MRC Client Agent Service easily with the included MSI package builder
  • Configure Windows Firewall and Advanced Windows Firewall easily
  • Take advantage of enhanced speed and performance delivered by Dameware Mirror Driver
  • Get out-of-the-box ROI because the product is so easy to use
  • Purchase affordable licenses based on the number of administrators using the software, regardless of the number of servers or clients accessed

Security and encryption capabilities

Security and encryption capabilities

Dameware Remote Support comes with a range of security and encryption capabilities, including multiple authentication methods primarily designed to use an operating system's built-in security. The remote control software also offers additional options of encrypting all communications between the remote and local machines, taking advantage of today's standards for encryption, hashing, and key exchange.

  • Use Interactive Smart Card Login and Remote Smart Card Authentication with a Smart Card and PIN from your local machine. You don’t need to install additional Smart Card middleware or a Smart Card reader on the remote machine. DRS is the only known third-party remote administration tool with this capability
  • Set encryption via Microsoft Cryptographic Providers and CryptoAPIs built into the OS itself, which are also FIPS-140 certified
  • Restrict access using IP Filtering
  • Restrict access based upon Group membership
  • Restrict access based upon a Shared Secret Key
  • Force encryption for all connections
  • Enable email notifications to contact a specified address each time a connection is made to a remote machine
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End-user support

End-user support

  • Chat during shared sessions
  • Click once to save screenshots of the remote machine
  • Share sessions and screens
  • Transfer files simply
  • Acquire permission from the desktop user before connecting
  • Take advantage of multi-monitor support during remote support session

Flexibility of use

Flexibility of use

  • U3 Mode for portability lets you run MRC from a device other than the local hard drive
  • Multi-monitor support
  • Support for multiple Windows operating systems
  • Support for 32-bit and 64-bit operating systems
  • Support for Fast User Switching
System Requirements

Remote control software for Microsoft Windows machines

Sometimes getting to the root of an IT issue involves going right to the source.

  • Sometimes getting to the root of an IT issue involves going right to the source.

  • IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?

  • IT admins have enough on their plates without having to make house calls for IT troubleshooting.

DOWNLOAD FREE TRIAL Fully functional for 14 days
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What is Windows remote management?
Windows remote management allows you to access Windows workstations and servers via remote support software.