Remotely control Windows machines and servers safely and effortlessly

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Fully Functional for 14 Days

Remotely control Windows machines

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  • Easy deployment and use

    Easily establish remote connections to Windows workstations and servers for maintenance and troubleshooting.

  • Security and encryption capabilities

    Meet high levels of security for encryption, hashing, and key exchange.

  • End-user support

    Improve interactions between end-users and technicians to speed time to resolution and enhance support.

  • Flexibility of use

    Support a broader range of servers and end-user workstations, and do so with ease.

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Easy deployment and use

Easy deployment and use

  • Start a session instantly with no machine reboots using the Dameware Mini Remote Control (MRC) Client Agent Service “on the fly”
  • Configure and install the MRC Client Agent Service easily with the included MSI package builder
  • Configure Windows Firewall and Advanced Windows Firewall easily
  • Take advantage of enhanced speed and performance delivered by Dameware Mirror Driver
  • Get out-of-the-box ROI because the product is so easy to use
  • Purchase affordable licenses based on the number of administrators using the software, regardless of the number of servers or clients accessed
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Security and encryption capabilities

Security and encryption capabilities

Dameware Remote Support comes with a range of security and encryption capabilities, including multiple authentication methods primarily designed to use an operating system's built-in security. The remote control software also offers additional options of encrypting all communications between the remote and local machines, taking advantage of today's standards for encryption, hashing, and key exchange.

  • Use Interactive Smart Card Login and Remote Smart Card Authentication with a Smart Card and PIN from your local machine. You don’t need to install additional Smart Card middleware or a Smart Card reader on the remote machine. DRS is the only known third-party remote administration tool with this capability
  • Set encryption via Microsoft Cryptographic Providers and CryptoAPIs built into the OS itself, which are also FIPS-140 certified
  • Restrict access using IP Filtering
  • Restrict access based upon Group membership
  • Restrict access based upon a Shared Secret Key
  • Force encryption for all connections
  • Enable email notifications to contact a specified address each time a connection is made to a remote machine
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End-user support

End-user support

  • Chat during shared sessions
  • Click once to save screenshots of the remote machine
  • Share sessions and screens
  • Transfer files simply
  • Acquire permission from the desktop user before connecting
  • Take advantage of multi-monitor support during remote support session
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Flexibility of use

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Flexibility of use

  • U3 Mode for portability lets you run MRC from a device other than the local hard drive
  • Multi-monitor support
  • Support for multiple Windows operating systems
  • Support for 32-bit and 64-bit operating systems
  • Support for Fast User Switching
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System Requirements

Remote control software for Microsoft Windows machines

Dameware Remote Support

  • Sometimes getting to the root of an IT issue involves going right to the source.

  • IT issues know no bounds, so why should the ability to troubleshoot IT issues only be reserved for machines on the network?

  • IT admins have enough on their plates without having to make house calls for IT troubleshooting.

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Let’s talk it over.
Contact our team. Anytime.
855-270-1449
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